Welcome to Zeconix.com
These Terms and Conditions outline the rules and regulations for the use of Zeconix’s website, including the services and products offered. By accessing this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website or services.
Introduction
Zeconix (“we,” “our,” “us”) is a Pakistan-based IT company specializing in web development, web design, and custom software development. These Terms and Conditions govern your use of our website, services, and products.
Services and Pricing
- Service Offerings: Zeconix provides a range of IT services, including web development, web design, and custom software development. Detailed descriptions of each service can be found on our website.
- Pricing Packages: We offer various pricing packages tailored to meet the diverse needs of our clients. The pricing for each service is displayed on our website, and all prices are quoted in the currency specified on the relevant page.
- Price Changes: Zeconix reserves the right to change the pricing of any service at any time without prior notice. However, any changes will not affect existing contracts or services that have already been paid for.
Payment Terms
- Advance Payment: Zeconix requires advance payment for all services. The payment amount and schedule will be outlined in the service agreement or invoice provided to you. No work will commence until the advance payment has been received.
- Payment Methods: Payments can be made via the payment methods specified on our website like card payment, cheques, online transfers, etc.
- Non-Payment: Failure to make the required advance payment may result in the suspension or cancellation of services. Zeconix reserves the right to withhold services or deliverables until full payment is received.
Service Delivery
- Project Timelines: Project timelines and delivery dates will be agreed upon at the time of service agreement. Zeconix will make every effort to meet the agreed-upon deadlines; however, unforeseen circumstances may cause delays. In such cases, we will notify you as soon as possible.
- Client Responsibilities: You are responsible for providing all necessary information, materials, and access required for Zeconix to complete the project. Delays in providing these may result in a delay in the delivery of services.
Refunds and Cancellations
- Refund Policy: At Zeconix, customer satisfaction is our top priority. If you are not satisfied with the services provided, we offer a refund. Refund requests must be made within 14 days after the service is delivered.
- Cancellation: We do not charge any fees for cancellations. You can cancel your order at any time before work has commenced without any penalties. Simply notify us of your decision, and we will process the cancellation promptly. If you have already made a payment, it will be refunded in full. Our goal is to provide flexibility and peace of mind for our clients.
Intellectual Property
- Ownership: All intellectual property rights related to the services provided by Zeconix, including but not limited to software, designs, and content, remain the property of Zeconix until full payment is received.
- License: Upon full payment, Zeconix grants you a non-exclusive, non-transferable license to use the deliverables for the purposes outlined in the service agreement.
Confidentiality
Zeconix respects the confidentiality of our clients. We will not disclose any confidential information you provide to us during the course of our services, except as required by law or with your express consent.
Limitation of Liability
Zeconix shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services, website, or any content provided. Our liability in any case is limited to the amount paid by you for the services in question.
Modifications to Terms and Conditions
Zeconix reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically to stay informed of any updates.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of Pakistan.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Zeconix
Email: info@zeconix.com
Phone: +92 315 3422316
Address: OFFICE # 101, FIRST FLOOR, PLOT # 320, MAIN BOULEVARD, PHASE-6 DHA LAHORE
Thank you for choosing Zeconix. We look forward to working with you!
